ISSN 2442-9732 (Online)

ISSN 0216-3780 (Print)

Accredited by Indonesia Ministry of Research, Technology and Higher Education, Decree No.148/M/KPT/2020 (2nd level)

Jurnal Manajemen dan Pemasaran Jasa is published by Lembaga Penerbit Fakultas Ekonomi dan Bisnis (LPFEB) as publisher faculty. The editorial receives general writing, service management, and hospitality areas in which no other media has ever been published and reviews of new management books and marketing services. Preferred writing is the result of field research or literature review. The evaluation process of papers submitted depends entirely on the "Blind Review" designated by the editor in chief in accordance with the reviewer’s expertise.

Vol. 14 No. 2 (2021): September

Published: 2021-12-09

|Abstract views: 1242 | PDF Download: 2081 |
https://doi.org/10.25105/jmpj.v14i2.8873
|Abstract views: 842 | PDF Download: 1560 |
https://doi.org/10.25105/jmpj.v14i2.9342
|Abstract views: 823 | PDF Download: 1778 | Turnitin result Download: 0 |
https://doi.org/10.25105/jmpj.v14i2.9083

Risk and trust using mHealth application

Hamdan Hamdan, Deden Kurniawan, Erna Sofriana Imaningsih, Amzad Samudro

197-212

|Abstract views: 976 | PDF Download: 1592 |
https://doi.org/10.25105/jmpj.v14i2.9206
|Abstract views: 880 | PDF Download: 1671 |
https://doi.org/10.25105/jmpj.v14i2.9293
|Abstract views: 800 | PDF Download: 1847 |
https://doi.org/10.25105/jmpj.v14i2.8805
|Abstract views: 959 | PDF Download: 1627 |
https://doi.org/10.25105/jmpj.v14i2.9715

The impact of hedonic and utilitarian dimension in mobile service banking quality towards relationship quality

Juniarty Siahaan, Yokie Radnan Kristiyono, Anggiat B. Sitorus, Eric D. Saputra

260-281

|Abstract views: 745 | PDF Download: 1842 |
https://doi.org/10.25105/jmpj.v14i2.8691
|Abstract views: 1030 | PDF Download: 1939 |
https://doi.org/10.25105/jmpj.v14i2.9358
|Abstract views: 844 | PDF Download: 1796 |
https://doi.org/10.25105/jmpj.v14i2.10731
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