Published: 2018-03-28

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37-50

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https://doi.org/10.25105/jmpj.v11i1.2496
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https://doi.org/10.25105/jmpj.v11i1.2508
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WORD OF MOUTH SEBAGAI KONSEKUENSI KEPUASAN PELANGGAN

Eny Purbandari, Dyah Sugandini, Heru Tri Sutiono

111-124

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https://doi.org/10.25105/jmpj.v11i1.2355

PERAN MEDIASI E-SATISFACTION DAN E-TRUST TERHADAP E-LOYALTY

Rayi Retno Dwi Asih, Luki Adiati Pratomo

125-144

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