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  1. Home
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  3. Vol. 4 (2011): (Edisi Khusus)

DOI: https://doi.org/10.25105/jmpj.v4i1

Published: 2016-07-26

Articles

PENGARUH GENDER, COMMITMENT, COMMUNICATION, DAN CONFLICT HANDLING TERHADAP CUSTOMER LOYALTY PADA SALAH SATU BANK SWASTA DI INDONESIA

Setiawan Jatmiko

01-18

PDF
|Abstract views: 1370 | PDF Download: 1580 |
https://doi.org/10.25105/jmpj.v4i1.483

EFEK KOMITMEN MANAJEMEN PUNCAK TERHADAP PERILAKU PELAYANAN KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI

Nina Agustina, Andreas W. Gunawan Putra

19-38

PDF
|Abstract views: 1746 | PDF Download: 1575 |
https://doi.org/10.25105/jmpj.v4i1.484

PENGARUH PERCEIVED QUALITY TERHADAP KESETIAN MEREK DAN CITRA MEREK

Wisnu Wisnu, Asep Hermawan

39-50

PDF
|Abstract views: 1526 | PDF Download: 1782 |
https://doi.org/10.25105/jmpj.v4i1.485

KETERKAITAN ANTARA PERCEIVED QUALITY,KESADARAN MEREK, KESETIAAN MEREK DAN CITRA MEREK

Dedi Hidayah

51-72

PDF
|Abstract views: 1274 | PDF Download: 1949 |
https://doi.org/10.25105/jmpj.v4i1.486

ANTESEEDEN DAN KONSEKUENSI DARI SEVERITY OF OTHER CUSTOMER FAILURE

Nina Budiwati, Asep Hermawan

73-80

PDF
|Abstract views: 1489 | PDF Download: 1784 |
https://doi.org/10.25105/jmpj.v4i1.487

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Nomor : 148/M/KPT/2020

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Nomor : 21/E/KPT/2018

 

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